Employee Assistance Program

Comprehensive counselling services to support your employees

Your trusted Employee Assistance Program provider

Working Life’s Employee Assistance Program (EAP) is designed to support employees, managers and immediate family members who may be struggling with emotional, mental, or physical health issues that are negatively impacting their well-being and performance. Employee Assistance Program services are free, confidential workplace interventions that aim to proactively detect and resolve work and personal problems.

  • Employee Assist

    Employee Assist is available to individual workers and their direct family members. It addresses personal issues such as stress, depression, anxiety, addiction, relationship difficulties, bereavement and lifestyle management, as well as workplace stressors such as performance, bullying, harassment, organisational change and career transition. Our qualified psychologists can assist in clarifying thoughts, behaviours and feelings, understanding contributing factors aiming for healthier outcomes.

  • Manager Assist

    Manager Assist provides support to supervisors, leaders and managers. This service helps with approaching and navigating difficult situations, such as mental health concerns, drug and alcohol issues and performance-related discussions. Manager Assist connects business leaders with experienced workplace psychologists to address the complexities of managing employees and organisational challenges with face-to-face, online or workshop-based coaching sessions that focus on problem-solving strategies and skill development. 

  • Wellness Assist

    Wellness Assist offers value-added resources to employers and employees, including access to wellness materials, educational resources, downloadable content, complimentary de-identified statistics and monthly webinars. This service underscores the importance of maintaining overall well-being to maintain a higher quality of life and improved performance at work.

The importance of Employee Assistance Program services in the workplace

According to the World Health Organization (WHO), wellness is “the optimal state of health of individuals and groups” and involves “a positive approach to living.” Maintaining wellness across all aspects of our lives is crucial for reducing stress, minimising the risk of illness and ensuring positive interactions with others. At Working Life, we focus on six dimensions of wellness for optimal overall well-being.

Physical Wellness

Maintaining a healthy body through sleep, diet and exercise

Spiritual Wellness

Being aware of core values that give one’s life meaning and purpose

Emotional Wellness

Understanding and regulating emotions and managing stress

Career Wellness

Understanding the health benefits of good work and maxmising your experience of work

Social Wellness

Staying connected with family, friends and community

Financial Wellness

Managing money effectively and feeling financially secure

Why choose Working Life for employee assistance?

We are experts in building healthier workplaces. We understand physical and mental health issues and how they impact our performance. With 24/7 phone, online or in-person support available to your employees, managers and immediate family members, you’ll be a step ahead of any personal or workplace problems and well-placed to support the people who matter most. A smooth journey towards wellness in the workplace starts here.

Build a healthier workplace with Working Life by your side. Contact us to inquire about our Employee Assistance Program services today.