Psychosocial hazards can cause psychological and physical harm. On average, work-related psychological injuries have longer recovery times, higher costs and require more time away from work. Our Psychosocial hazard risk assessment processes identify hazards, determine risk, and then map and review controls. We do so using a risk-based approach. Working Life will assist you develop a Psychological Health and Safety Framework ensuring you achieve open and honest leadership, fair and respectful culture, good job design, employee development and workload management.

Psychological safety is a co-created and shared belief held by team members that they can freely express their ideas, speak up if they have questions, take risks and make mistakes – all without the fear of negative consequences. In other words, psychological safety is felt permission for candour.

Leaders who foster psychological safety will be more capable of having important conversations in the moments that matter. This might mean noticing, naming and addressing harmful behaviours.

Teams that foster psychological safety will be better resourced to ask for help, raise concerns and contribute ideas. This helps to address potential risk-taking behaviours early and openly, assisting in reducing and correcting psychosocial hazards.

Organisations that foster psychological safety empower teams with productive and supported interpersonal dynamics rather than climates driven by impression management. This enables greater team effectiveness and greater personal well-being.

Our consultancy services include the thorough assessment of team dynamics and interactions through conducting surveys to measure engagement and identify issues. We provide detailed feedback to teams, leaders and organisations regarding our findings, including personalised recommendations, helping to foster a psychologically safe work environment.

Having the right talent to match organisational needs is crucial.

We’re all human. We all make mistakes and forget things. Our attention span is limited. We overlook key information when making decisions. We get distracted, bored, tired or preoccupied. We mishear and misunderstand. These are as much a part of human life as breathing and sleeping. Human factors are concerned with understanding and managing people's capabilities and limitations. This involves the application of scientific knowledge and principles – as well as lessons learned from previous incidents and operational experience – to optimise health, safety, well-being, overall system performance and reliability. Rather than trying to change the human condition, we help employers design activities and create processes and procedures in ways that take human imperfection into account.

We will use the Integrated Model of Mental Health to ensure your workplace protects against risks to employee mental health, promotes wellness and the positive effects of work, and supports employees with poor mental health. We not only help workplaces manage factors that can harm mental health, but will also develop your workplace to ensure positive mental health which is known to improve productivity, improve commercial outcomes, help attract and retain staff. Let us show you how investing in mental health has a positive return on investment.